REIMPLEMENTATION OF CRM / ERP

Successful "re-implementation" of five ERP / CRM implementations that have not generated the ROI and process improvements required.

The skills for re-implementing a system are not equivalent to maintaining a system.

Projects ranged from a +$1 billion dollar international multi-site entity to a stand-alone site with approximately $15 million in revenues.

Examples of Re-implementations include:

  • After just five weeks on the engagement, able to close prior year financial information (client was working on this for 6 months) and then able to close monthly periods on a regular basis in five days.

  • Consolidated multiple international sites in three months. The savings were over +$1 million ROI in first quarter.

  • Eliminate "Customization" and was able to ship and invoice. This client was not able to use the system - a "quasi manual nightmare."

  • Over 21 Successful ERP Implementations.

General cause of the failed implementations are:

  • A Business Project not an IT Project
  • Customizations
  • Training
  • Contingency Planning
  • Testing
  • Unrealistic Expectations
  • Ability to Change Processes
  • Lack of Internal Expertise
  • Lack of Business Sponsorship
  • Lack of Monitoring and Control
  • "Hip Deep" in Analysis


CONTACT
 image

image